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Press Release

Fish & Richardson Named Most Innovative Law Firm Operations Team of the Year

October 30, 2019

Press Release

Fish & Richardson Named Most Innovative Law Firm Operations Team of the Year

October 30, 2019

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Fish & Richardson has been named the Most Innovative Law Firm Operations Team of the Year by The Recorder, an ALM California legal publication focused on the intersection of law, technology, and business.

The inaugural award was based, in part, on how “the firm’s pricing group and legal project management team have allowed Fish to do 31% of its work in connection with alternative fee arrangements, including innovative pricing plans …,” according to a profile The Recorder published about the award and the team.

“Fish has invested significant time and resources in developing processes and systems that further enhance our ability to deliver outstanding legal services to our clients efficiently and in innovative ways,” said Kurt Glitzenstein, a principal at Fish and the Litigation Practice Group Leader. “This award is a great honor for our Litigation Legal Operations Group and our entire firm.”

The profile included a Q&A with Fish’s Global Director of Litigation Practice Systems Carl Manning, in which he discussed the firm’s commitment to “maximizing client value and improving financial performance of the practice group by providing outstanding customer service and business deliverables, by working smart … and continually improving processes in alignment with industry best practices.”

Manning also talked about the importance of client satisfaction and how Fish proactively seeks feedback from both internal and external customers regarding legal operations services the firm provides.

Fish was also honored by The Recorder for its innovations in diversity and inclusion and firm Principal Juanita Brooks was named a women leader in tech law.